Natura Libra LLC Shipping Policy
Orders are shipped from Natura Libra LLC. Our policy is to ship all completed orders within two business days. Shipments are usually sent by USPS. Customers receive an immediate Email purchase receipt confirmation after completing an order, another Email confirming the order is being processed and an additional confirmation Email, including a tracking number, when the order is shipped. If for any reason an order cannot be shipped in compliance with our shipping policy, we will advise the customer, usually by Email, of the reasons for the delay. We also require a customer telephone number on our order form in case we need to call the customer regarding any issues pertaining to their order status.
Personal customer information such as telephone numbers and Email addresses are kept secure and are never sold, rented or shared.